Which of the following is NOT one of the four characteristics of records that must be preserved?

The correct choice is interactivity, which is not considered one of the four primary characteristics of records that must be preserved. The essential characteristics of records typically include authenticity, reliability, and usability.

Authenticity ensures that a record is what it claims to be, meaning it is genuine and not altered. Reliability refers to the trustworthiness of the content, ensuring it accurately reflects the activity it documents. Usability focuses on the ability of information to be understood and applied effectively.

Interactivity, while relevant in some contexts such as digital media or web-based records, is not a fundamental characteristic necessary for the preservation of records in general. It relates more to how users engage with content rather than the intrinsic qualities that ensure the long-term integrity and clarity of records.